AFTER-HOURS CALL CENTER

Support That Never Clocks Out

Starting August 21, reach us 24/7, before or after business hours, for help with general account questions, password resets, travel alerts, transfers, and lost or stolen cards.
516-938-0300

AFTER-HOURS CALL CENTER

Support That Never Clocks Out

Starting August 21, reach us 24/7, before or after business hours, for help with general account questions, password resets, travel alerts, transfers, and lost or stolen cards.
516-938-0300

Visit One of Our Convenient Locations

Mineola Branch

1490 Franklin Avenue

Mineola, NY 11501

516-938-3339

Mineola Branch Details

Plainview Branch

777 Old Country Road

Plainview, NY 11803

516-938-0300

Plainview Branch Details

We’re Here to Listen

Send NCPD FCU a secure message using the form below. Ask a question, share a concern, or tell us about your experience. We typically answer messages within a few business days.

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Contact Numbers to Know

The power of NCPD Federal Credit Union in your palms. Dial 516-938-4077 to access the MTS system.

Need to reorder checks? Call Main Street at 800-482-2468.

Problems with the bill pay feature? Report them to Metavante by calling 800-823-7555.

For card activation, customer service, or to report a lost or stolen card, call our 24/7 Call Center at 516-938-0300. You can also use the numbers on the back of your card:

Classic: 800-350-9571

Signature & Elite: 800-349-8517

Debit: 844-671-5073

Want to activate or change your debit card PIN? Call 800-862-0760.

Has your Visa® Debit Card been lost or stolen? Report it immediately by calling 800-847-2911.