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Frequently Asked Question

Q: Are my deposit accounts insured?

A: Yes! Each individual member's account is insured by the National Credit Union Share Insurance Fund up to $250,000 per account. IRA accounts are insured up to $250,000.

Q: What is NCPD Federal Credit Union's Routing & Transit Number?

A: 221476701

Q: How do I set up Direct Deposit of my payroll check?

A: If your employer participates in a direct deposit program, simply provide the HR or Payroll Departments with your accounts number and NCPD Federal Credit Union's Routing and Transit number (221476701). Your direct deposit will usually begin within thirty days. If you are an employee of the Nassau County Police Department, you will need to send a Direct Deposit form to NCPD Federal Credit Union instead of contacting your employer. Employees of other law enforcement agencies should contact us for instructions.

Q: How do I set up Direct Deposit of my Social Security check?

A: Simply contact the Social Security Administration at 1-800-772-1213 or online at www.ssa.gov/deposit. You will need to provide your Social Security Number, account information and NCPD Federal Credit Union’s Routing & Transit Number (221476701).

Q: How do I set up Direct Deposit of my NCPD Pension?

A: Simply contact the New York State Pension Office at 1-518-474-7736 and provide them with your Social Security Number, account information and NCPD Federal Credit Union's Routing & Transit Number (221476701).

Q: Can I get information about my account by phone?

A: Yes! Account information is available during business hours at any of our offices or with our Member Telephone System at 516-938-4077 for automated account information 24 hours a day with your account number and MTS Access Code.

Q: Can I look at all of my transactions at any time?

A: Yes! With Online and Mobile Banking, you have access to your account information anywhere, anytime.

Q: Are wire transfers possible to and from my checking account?

A: Yes! Funds can be transferred from NCPD Federal Credit Union accounts to other Financial Institution accounts via wire transfer or through ACH (Automated Clearing House). Funds can be transferred between NCPD Federal Credit Union accounts via Online Banking.

Q: How do I make a deposit to my account from a remote location?

A: You can make deposits through direct deposit, ACH (Automated Clearing House) transactions, or through the Shared Branching Network. Mobile Check Deposit and bank-by-mail services are also available. Mobile Check Deposit allows you to deposit checks via the NCPD Federal Credit Union App using your mobile device. Bank-by-mail allows you to mail your non-recurring deposits. You can also make cash or check deposits to your NCPD FCU account through ATMs located at our Plainview and Mineola branches.

Q: Why should I bank with NCPD Federal Credit Union instead of another financial institution?

A: NCPD Federal Credit Union offers savings and checking accounts with no monthly service fees. With no minimum balance requirement, account transfers, Online and Mobile Banking, you can save while enjoying easy and convenient banking. Contact us and get started today.